Privacy Policy

Information we collect

• Contact details you give us: name, phone number, email address.
• Job details: addresses or cities, home size, dates, notes about your move.
• Messages and call records when you call, text or email us.
• Basic website data: pages visited, device and browser type, and approximate location, collected through cookies and analytics tools such as Google Analytics and Google Ads.

How we use it

• To give you estimates, schedule and complete your job, and follow up.
• To answer questions and send booking confirmations and reminders.
• To ask for a review after your job (you can opt out anytime).
• To improve our website and measure our advertising.
• To keep records required by law.

Text messages

If you give us your mobile number, we may text you about your request, estimate and booking. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell, rent or share your mobile number or text message consent with third parties or affiliates for their marketing purposes.

Who we share it with

We share information only with service providers that help us run the business, such as website hosting, email, phone and texting, payment processing, and analytics providers, and only as needed to provide their service. We may also share information if required by law. We do not sell your personal information.

Your California privacy rights

If you live in California, you can ask us what personal information we have about you, ask us to correct or delete it, and opt out of any sale or sharing of it. We don't sell personal information. To make a request, contact us using the details below. We won't treat you differently for using these rights.

Cookies

You can block or delete cookies in your browser settings. The site will still work, but some measurement features won't.

How long we keep it

We keep job and contact records as long as needed to provide service, handle claims, and meet legal and tax requirements, then delete them.

Children

Our services and website are not directed to children under 13, and we don't knowingly collect their information.

Changes and contact

We may update this policy and will change the date above when we do. Questions or requests: use the contact details below.